Progress Update on IRS Strategic Plan and Goals
In July 2022, IRS issued a five-year strategic plan
to serve as a roadmap for guiding its programs and operations and meeting the needs of taxpayers and the tax community. The plan focuses on four goals to help improve customer service:
- Service - Provide quality and accessible services to enhance the taxpayer experience;
- Enforcement - Enforce the tax law fairly and efficiently to increase voluntary compliance and narrow the tax gap;
- People - Foster an inclusive, diverse, and well-equipped workforce, and strengthen relationships with external partners; and
- Transformation - Transform IRS operations to become more resilient, agile, and responsive.
The IRS Progress Update for Fiscal Year 2022
is now available, with a review of IRS’s accomplishments in each of its goals areas.